Our accessibility target
We use WCAG 2.2 Level AA as our current design and engineering target for the public website. We also aim to provide reasonable access to information and support when a digital barrier prevents someone from using a page or completing a task.
How we work toward that target
Our accessibility work is guided by practices such as:
- using semantic HTML, meaningful heading structure, labels, and descriptive link text;
- making interactive controls operable by keyboard and keeping focus visible;
- providing text alternatives for informative images and hiding purely decorative visuals from assistive technology;
- maintaining readable text contrast and layouts that adapt to smaller screens and text enlargement;
- respecting reduced-motion preferences where animated effects are used;
- presenting form instructions and errors in a way that does not rely only on color; and
- reviewing reported barriers and prioritizing fixes based on impact.
These are working practices, not a statement that each one has been perfectly implemented in every part of the site.
The current website experience
The site uses visual effects, decorative motion, illustrations, video, forms, and responsive layouts. Decorative media is intended not to carry information by itself. The site includes a reduced-motion mode tied to the operating-system or browser preference, and the quote form uses labeled fields and returns keyboard focus to a required field when validation fails.
The quote form does not silently submit data. Its button opens a prepared message in your email application, where you can review, edit, or discard it. If the form or email handoff is not accessible to you, contact us directly by email or phone and we will work with you on another reasonable way to request information.
Compatibility and assistive technology
We aim to support current, standards-based browsers and commonly used assistive technologies, including keyboard-only interaction, screen readers, magnification, voice input, and reduced-motion settings. Results can vary with browser, operating system, device, assistive-technology version, extensions, and personal configuration.
Very old or unsupported software may not interpret modern web standards consistently. This statement does not establish an exhaustive compatibility list or guarantee a particular combination. Telling us the combination you use helps us reproduce a barrier.
Known limitations and ongoing work
We have not yet verified the complete site through an independent accessibility audit or with every assistive-technology combination. Some complex motion, decorative media, responsive navigation states, or less common zoom and reflow combinations may not yet provide the most effective experience.
We are treating accessibility as ongoing maintenance rather than a one-time launch task. Future content or feature changes can introduce new barriers, so we intend to combine code review, automated checks, keyboard and zoom review, assistive-technology testing, and user feedback as the site evolves. This describes our direction and does not claim that every test has already been completed.
Get help or report a barrier
If you cannot access information or complete a task, tell us what you were trying to do and what happened. Useful details include the page address, the control or content involved, your browser and device, and any assistive technology. Do not include passwords, access keys, health information, payment-card data, or other unnecessary sensitive information.
We will review the report and work toward an appropriate response or alternative. Timing depends on the barrier, impact, and technical work required; this page does not promise a fixed remediation period. If you need the information in another format, describe the format and any timing need so we can evaluate a reasonable accommodation.
Review and updates
We may update this statement as the website, standards, our testing, or applicable obligations change. The effective date at the top identifies the current version. Material fixes may be released without waiting for a statement update.
Accessibility laws and required accommodations vary by jurisdiction and context. Nothing here narrows a right or remedy that cannot lawfully be limited.